Hello, Curl Chasers, it's rather unusual for me to write two posts in one day (technically the first one was written 3 weeks ago, but not posted), but this can't wait. I'm pretty ticked right and here's why. I found out earlier today that my video of the "Five Things I Learned From Using Jane Carter Hair products" had been commented on by the Jane Carter Solutions Team. Here's the comment and reply:
janecartersolution 2 weeks ago Linked comment
Hi Penny, A few things. First off, Wrap & Roll isn't a mousse, it's a cuticle smoother. It has many uses. Many of our wash & wear ladies apply it before Curl Defining Cream to add a little extra hydration. We have many step by step guides that provide visuals of how to apply these two. Additionally, if you would like some extra hold, we recommend people pairing Condition & Sculpt (our liquid gel) for some extra hold that isn't too hard or crunchy.
with love -JCS TeamReply ·
Penny Jane 5 hours ago Yes, I know about the visuals because I've looked at them multiple times (the tutorial for the cream and my hair type did not mention the Wrap and Roll or any leave-in but I tried that as well). Perhaps I should have called it a foam instead since what it actually is is not listed on the label. I do know that my hair and I didn't get along with it very well. I've tried the curl cream with gel (not the condition and sculpt because some bottles list an ingredient that I'm allergic to),, and it's been better, but I get better results from other products.I liked the Revitalizing Leave-In because it's moisturizing and easy to layer. My hair gets both oily and coated if I have to layer too many products or products that are too thick (which the curl cream is). The Wrap and Roll worked for my Mom, so I gave it to her. My hair is just really picky. I need light, moisturizing, frizz killing, lotion like products with non-allergic reaction causing ingredients, which is often hard for me. I appreciate your responding to my concerns. I didn't even think you would see the video let alone respond to it. The video was intended to express what I had learned from using your products versus a full review. Thank you!
Penny Jane 3 hours ago Okay, I just looked at the container again and it says "Wrap & Roll is a light foaming mousse designed for wrapping, setting, and smoothing hair." I stand corrected. The bottle does say what the Wrap & Roll is...a mousse.
Wait for it... ·
janecartersolution 2 weeks ago Linked comment
Hi Penny, A few things. First off, Wrap & Roll isn't a mousse, it's a cuticle smoother. It has many uses. Many of our wash & wear ladies apply it before Curl Defining Cream to add a little extra hydration. We have many step by step guides that provide visuals of how to apply these two. Additionally, if you would like some extra hold, we recommend people pairing Condition & Sculpt (our liquid gel) for some extra hold that isn't too hard or crunchy.
with love -JCS TeamReply ·
Penny Jane 5 hours ago Yes, I know about the visuals because I've looked at them multiple times (the tutorial for the cream and my hair type did not mention the Wrap and Roll or any leave-in but I tried that as well). Perhaps I should have called it a foam instead since what it actually is is not listed on the label. I do know that my hair and I didn't get along with it very well. I've tried the curl cream with gel (not the condition and sculpt because some bottles list an ingredient that I'm allergic to),, and it's been better, but I get better results from other products.I liked the Revitalizing Leave-In because it's moisturizing and easy to layer. My hair gets both oily and coated if I have to layer too many products or products that are too thick (which the curl cream is). The Wrap and Roll worked for my Mom, so I gave it to her. My hair is just really picky. I need light, moisturizing, frizz killing, lotion like products with non-allergic reaction causing ingredients, which is often hard for me. I appreciate your responding to my concerns. I didn't even think you would see the video let alone respond to it. The video was intended to express what I had learned from using your products versus a full review. Thank you!
Penny Jane 3 hours ago Okay, I just looked at the container again and it says "Wrap & Roll is a light foaming mousse designed for wrapping, setting, and smoothing hair." I stand corrected. The bottle does say what the Wrap & Roll is...a mousse.
Wait for it... ·
Let's be honest here, Curl Chasers. I'm small potatoes. At the time, my video only had 13 views, so why try to shut me down? Obviously, the responder is both unfamiliar with the product and unfamiliar with my video. Why try to discredit me and my opinion? I have tried everything with this product and the curl cream as I mention In the video. They're not my favorites, so I wasn't going to spend money on something that only gives so-so results. I researched and looked at visuals until I was blue in the face. It didn't help and it Didn't work for my hair. I was thinking of trying other Jane Carter products in the future, but given their response, I'm rethinking that possibility. Am I overreacting here or did it seem like he or she was trying to shut me down by making it seem like I didn't know what I was talking about? The bottle clearly says mousse though I wouldn't be surprised if that disappeared from new bottles suddenly. It's my duty as a low-porosity, sensitive skinned blogger to be honest about the products I use. I never bashed the brand. I just used them to help me illustrate what I'd learned about my hair. I feel like JCS just wanted me to shut up no matter how true my opinion is. I don't like feeling like that, Chasers. I did nothing wrong, but I feel as if they're trying to bully me into silence. Your thoughts?
Later Days,
~PJ
Later Days,
~PJ